John DiJulius | Customer Experience Blog


I dare you to post your Customer’s negative reviews | Uber reviews their Customers | The Trust Edge
June 29, 2016, 6:21 am
Filed under: Customer Service
What if you posted all your Customer Reviews on your website?

What if you had your Customers review all your Lawyers, Account Executives, or the products you sell and then you posted them on your website?  I am not talking about raving fan testimonials. All of your Customer reviews, allowing Customers and potential Customers to see who your highest and lowest rated service providers or products are. Customers could see things like, “Jeremy was extremely slow to respond to my calls and emails.”

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