John DiJulius | Customer Experience Blog

10 Best Customer Service Articles of 2015
January 20, 2016, 8:03 am
Filed under: Customer Service

In case you missed them the 10 most popular eServices of 2015 were the following -I suggest printing them out, reading and sharing them with your management team.

A paradigm shift is needed from selling a commodity someone can get anywhere to an experience Customers can only enjoy with your company. Everyone in your organization needs have this mindset; “I believe in price match guarantee, if you find it higher somewhere else, we will raise our prices and match it!”

Read full article in our NEW Customer Experience Blog…

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