John DiJulius | Customer Experience Blog

Now hiring CXO | Burger & Fries chain sets performance bar | Summit Breakout topics
July 23, 2015, 3:53 am
Filed under: Customer Service
Now Hiring Chief Xperience Officer – For the last three years the fastest growing C-level position in the corporate world is CCO-Chief Customer Officer, also known as the CXO (Chief Xperience Officer). Today, many of The DiJulius Group’s consulting clients are looking to hire a CXO. If you know of any good candidates who have the qualifications and passion to lead a company’s Customer Experience, please have them send their resume to and we will share with our consulting clients who are looking to hire. Must be willing to relocate.

A burger & fries chain is a winner of the Malcolm Baldrige National Quality Award – The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and non-profit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. This makes it all the more surprising that Pal’s Sudden Service was the first restaurant chain to win the coveted award. Pal’s Sudden Service outperforms all national burger chains in Customer satisfaction, health scores, Customer retention, order accuracy, drive through wait times and profitability. The company employs more than 900 people who are engaged in fulfilling Pal Barger’s Customer Service Vision by delighting every Customer – one transaction at a time.

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