John DiJulius | Customer Experience Blog


The Greatest Quote Ever Said | The Art of Exceeding Expectations
July 8, 2015, 4:36 pm
Filed under: Customer Service

Who said this? The first one to comment with the correct answer without clicking on the picture or googling the quote below wins a personalized copy of my newest book, The Customer Service Revolution! When you are done guessing and want to know who the author of this quote is, just click on the image below.

 


Can this quote apply to your business? I cannot think of a business, in any industry, that this quote isn’t what every leader would love for all employees to embrace. It applies whether the interaction is face-to-face, over the phone, via email; it even applies to support staff that only interacts with co-workers. 

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