John DiJulius | Customer Experience Blog


Real cost of our new social world; Are you Zero Risk?
April 8, 2015, 4:52 pm
Filed under: Customer Service
The things you miss because you don’t live in the moment – Last week I enjoyed spring break with my family in beautiful San Diego. While we had a wonderful time doing the typical touristy things; SeaWorld, beaches, Gas-lamp District, and Coronado, I did get frustrated how often we were glued to our phones texting, checking emails and social media. I did try to demand that everyone leave his phone in the car, which was met with a lot of resistance. And then, midway through my vacation, someone sent me this short video called “Look Up” to watch. I showed this video to my family and they all had the same reaction that I had — no one wanted to use their phones anymore while on vacation. 

The real costs of our new “social” world – “Look Up” speaks to the real cost of our new “social” world. It is an amazing story that has relevance for everybody every day. The things you miss because you don’t live in the moment. I strongly encourage you to watch and show this less-than-five-minute video to your family. And I challenge you to see if you catch the twist in the video, you have to watch closely. Let me know if you do by commenting here

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