John DiJulius | Customer Experience Blog


Believe in Dreams
March 18, 2015, 2:15 pm
Filed under: Customer Service

I believe we are starting something that is bigger than any of us can truly understand right now 
John R. DiJulius
 
THE Experience – My entire professional career has been dedicated to “the experience.” My first business, John Robert’s Spa, has always been about providing an experience. My second business, The DiJulius Group, educates companies and their employees on how to consistently deliver an exceptional experience. Today I want to share some exciting news with you. 

The back story – I remember several years ago I was running on a treadmill watching ESPN where they were showing all these kids who had severe medical conditions, getting to meet their sports heroes thru the Make-A-Wish Foundation. I had all these tears coming down my face. I realized how amazing the Make-a-Wish Foundation was, and I was so happy it existed. I wanted to do more, be a contributor, and find out how I could get involved. So I started doing some research. I found out two things: First, Make-a-Wish focuses exclusively on children who suffer from severe medical conditions, which is so important. However, the second thing I found out was there were barely any non-profit organizations helping disadvantaged youths who had non-medical issues. I realized that there were thousands of children who don’t have the same resources and therefore opportunities that many other kids have. Every child deserves to be loved and have hope. Life is so amazing, and the world offers so many wonderful experiences that then produce hope and dreams which fuel ambition. 

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