John DiJulius | Customer Experience Blog

The best ideas from the top Customer service thought leaders
November 19, 2014, 4:27 pm
Filed under: Customer Service

2014 Secret Service Summit – Two weeks ago The DiJulius Group presented our sixth annual Secret Service Summit. As expected, we sold out with about 550 attendees, the most we have ever had! We had an amazing lineup of speakers. Best of all was the energy in the room! A world-class Customer service conference is unlike any other. Everyone came to find out how to take the Customer experience to a world-class level. The passion in the room was indescribable.  If you were not able to attend, we captured the amazing content offered from the brilliant leaders, authors, and motivational speakers of the 2014 Secret Service Summit Audio Series.

What attendees had to say;

“Incredible. Absolutely incredible”

“It was an impressive event and still blows any other conferences out of the water! An inspiration.”

“I wish we brought more people. The value was great!”

“By far one of the best conferences I have been to. It gave me inspiration, tools to bring back, hope to transform our level of Customer service.”

“10 is not a high enough score. It was perfect!”


“Looking forward to next year. Always a memorable event!”

Read a full recap of some of the major takeaways from each of the presenters on TheDiJulius…


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