John DiJulius | Customer Experience Blog


Taco Bell Employee Shoots Unhappy Customer, Frontier Pilot Buys Pizzas For All Passengers

Taco Bell employee shoots unhappy Customer –  A new technique being experimented with by some fast food restaurants to deter Customers from complaining — is to shoot them! (Not really) However it did actually happen. A Taco Bell employee shot an unhappy Customer with a BB gun and then pistol-whipped him after the Customer became impatient with the drive-up window service. The Customer told police he’d been waiting for his taco order at the drive-thru “for a very long time” and had wanted to make a complaint about the poor service, but no one would help him. The worker was arrested on two counts of assault and battery with a dangerous weapon and one count of assault and battery. Continue reading…  

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